samim-s

5-Year Warranty

All Products, Same Promise

Confidence Included. Warranty Coverage for Every SAMIM Product

With years of experience in broadcast production infrastructure, signal processing and transmission systems, as well as intercom and paging solutions, and after contributing to over a thousand projects with diverse clients and challenges, we can confidently state that our products are engineered to operate continuously, 24/7, without interruption, for years on end, without failure or performance degradation.

Following this success, we’re excited to announce a major update to our customer support commitment: effective immediately, all SAMIM hardware products are covered by a 5-year limited warranty.

This extended warranty is our way of showing how much we stand by the quality, durability, and performance of our technology. By deploying SAMIM Group hardware products, your investment is protected for the long term.

Key features of the new warranty:

  • 5 years of coverage from the original purchase date
  • Applies to all SAMIM Group products, new and existing
  • Repair or facilitate repair the defective unit
  • Replacement service for qualifying defects
  • Warranty duration preserved after repairs or replacement
  • Transferable coverage in case of ownership change
  • Optional on-site repair service available in regions with a local SAMIM distributor or authorized representative

We believe long-term reliability isn’t a feature; It’s a standard.

A warranty of this length, applied to every single product, is a unique commitment in our field. One that reflects the deep confidence we have in the enduring quality and performance of SAMIM solutions.

For complete details, please refer to the attached warranty policy document and for further information, reach out to our support team at [[email protected]] or fill out the contact form below.

Download the full warranty terms for our products

Warranty Support or Information Request

Please fill out the form below to request more information about our warranty terms or to get support. Our team will get back to you as soon as possible.